html FAQ — Longevix BioPeptydy

Frequently Asked Questions

Everything you need to know about our research compounds, ordering, shipping and certificates of analysis.

Ordering

Do I need an account to order?

No. You order as a guest just add to cart and check out. No registration, nothing stored on our servers. Orders are emailed to us encrypted and decrypted locally, so there's no customer database. That's deliberate: less data, more privacy.

How are my order details stored?

Orders are emailed to us and stored encrypted; we decrypt locally on our own machine, so your data never lives in a customer database on a server. See the Privacy page for the full picture.

How do I pay?

We accept cryptocurrency: Monero (XMR), Bitcoin (BTC), Ethereum (ETH), USDC and USDT. Payment addresses are shown at checkout and rotate weekly. Orders are dispatched once the transaction is confirmed on-chain.

Can I combine peptides and enhanced products in one order?

Yes. Peptides, SARMs, orals, injectables, nasals and 3rd party compounds all ship together from the same warehouse.

Is there a minimum order?

Yes — a €100 minimum order value. Shipping is free over €200; below that it is a flat €25.

Shipping

Where do you ship?

We ship within the European Union only. This keeps customs handling simple and predictable for our customers.

How fast is dispatch?

Orders are dispatched within 24 hours of confirmed payment. Delivery typically takes 2–6 business days depending on destination country.

Will I get tracking?

Yes. A tracking reference is issued on dispatch. You can look up your order status anytime on the Track Order page.

Do you ship 3rd party products on a separate line outside the EU?

No. The 3rd party line covers compounds that cannot be sourced inside the EU, but they're already stocked in Europe in the same warehouse as our other products. That means they ship alongside the rest of your order no separate shipment, no extra waiting. Need something not listed? Fill the contact form including your Telegram username and we will get back to you as soon as a manager is available.

Quality & Testing

Are your products tested?

Yes. Batches are third-party tested for purity and identity. Certificates of Analysis are available on the COA page.

How should I store compounds?

Store lyophilised peptides in the fridge (2–8 °C), away from light. Reconstituted solutions should be refrigerated and used within the stability window for that compound. Orals and liquids: cool, dark, dry place.

Research Use

Are these for human consumption?

Our compounds are sold as research materials. They are not marketed as medicines or supplements. Dosage, timing and cycling decisions are the researcher's responsibility.

Do you provide dosing guidance?

We list commonly used research protocols on each product page, but these are references only. Always base your protocol on the relevant literature.

Returns & Support

What if my order arrives damaged?

Contact us within 7 days with photos. We will replace or refund damaged items. See the full policy on the Terms page.

How do I reach you?

Email BadawczeStudia@proton.me, or use the Contact page and include your Telegram username for the fastest reply. We respond within 24 hours on business days.